НЕ зберігає гру що робити ?

Dear developers! Or publisher, I should say. Heroes of Might & Magic V is an incredible game and an ultimate Heroes experience for me and for many other gamers, especially in Russia and post-USSR countries. It is the best 3D installment in the series. So,...

Im in the middle on first mission and when i move the hero stops mid movemonet and the hour glas appear as mine mouse icon. I can still move the mouse and click buttons but nothing happens. Using Alt f4 works and lets me exit to desktop but nothing else.

This is strange, its kind of hard to describe but when i hover the mouse over any menu or interactable i get a strange low sound, its kinds of sounds like someone moving a chair on the floor above me but its coming from the speakers. No other game i have is doing it... doesnt happen in windows menus either. This starts the moment i enter the game at the very first menu and also in game after i load a save file......

Did this ever get a pre order bonus?