Never had any problems, but can't start the game today, stays at login screen with background stories, what could be wrong?

Hello everyone, I am new to this game, I played it for about a month but today I wanted to log in and I did not find my account in the game and I logged in with the same account and the game started again as if I did not play, and the problem is that I do not know my account ID, for those who have this problem, I hope you help. My name in the game is MahyouDZ04 *thanks*...

no other games ask for that permission why does this game need it

Это открытое сообщество для русскоязычных игроков со всего мира.

So I tried to buy RC but It says my account is a security risk or something. I live in the US in the state California... Is RC not able to be purchased in the US right now? My Computer is clean/virus free so idk why this is happening, is it because I'm using a foreign app like Webnovel.com or something? Or like Fanfiction.net?...