While I was working on a puzzle, the power went out. How do I recover my save file? Is there a backup? It no longer appears in the list. Please help me recover it. I have already completed 20% of the 6000 pieces and I don't want to do that again. Thank you,...

Everytime I try I get an error saying 'Failed to load file' It's definitely a png or jpeg, but I don't know what else I am doing wrong. Where is the guidance on what you can and can't upload?

The patch notes say that a bug that flips "sort out" option has been fixed. I have never had this happen until today. Why are they suddenly flipping for me?

I'm experiencing a bug preventing puzzles from counting as completed. When I place the last piece, nothing happens. If I quit to the main menu, the puzzle is shown as 98% for a 200 piece puzzle, or 99% for a 100 piece puzzle. If I load the puzzle again, the puzzle appears finished (the image doesn't have the jigsaw pattern anymore), but it still seems to think a piece is missing....

I can't believe that nobody complains when developers do this, and it's so scummy. You play the game for hours to grind all achievements and then realize you can't do them all because of a paywall. It's so easy to come up with different and better achievements yet you decide to add a few that can't be done unless you purchase a DLC. Also it's comical that you can't do puzzles over 200 pieces without the DLC as well....