i cant insert the tape into the player,no matter using keyboard or controller

I really like the concept of the game, but running into various issues that need fixed. Atm, I can't get out of the security room after having to go inside and interact with the phone. The door remains closed and doesn't let me open it. So I cannot progress beyond that point....

A new update has been released All problems related to progress in the game have been resolved We apologize for the problems in the initial version Thank you for purchasing the game - Bug Fixed - Camera Shake Fixed

Here are some things I found with my experience of this game, many things could be bugs or lack of explanation of the game itself, I'm listing the ones I found: 1-After finding the nun's note and just when the guy with Leonardo Watch goggles appears in the CCTV system, the next action is to use the bed. In the objectives it only told me to keep checking the camera system. 2-There is a bug when you are in the underground part of the mausoleum looking for the key to the riddle, do not go back and leave the...

1. After the phone call and the guy att the gate I can not read the letter. It's on the table, but nothing more happens. Can somebody help? 2. Is it not possible to save the game?